Terms of service

Overview

This website is operated by HotPiece. Throughout the site, the terms “we,” “us,” and “our” refer to HotPiece.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this site.

If you do not agree to these terms, please do not use our website or services.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or country of residence or have permission from a parent or guardian.

You may not use our products or website for any illegal or unauthorized purpose.

Product Information & Availability

We strive to display products, descriptions, and pricing as accurately as possible. However, we do not guarantee that all information on the website will always be accurate, complete, or current.

We reserve the right to:

  • modify or discontinue products at any time

  • limit product quantities

  • update pricing without notice

  • refuse or cancel orders at our discretion

Orders & Billing

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or suspicious behavior is suspected.

Shipping & Delivery

Shipping times are estimates and are not guaranteed.

HotPiece is not responsible for:

  • shipping carrier delays

  • customs delays

  • lost or stolen packages marked as delivered

  • incorrect shipping information entered by the customer

Additional details can be found in our Shipping Policy.

Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

We reserve the right to deny returns that do not meet our return requirements.

Intellectual Property

All website content, including but not limited to:

  • logos

  • artwork

  • graphics

  • puzzle designs

  • product names

  • text

  • images

  • branding

is the intellectual property of HotPiece and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, HotPiece shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • use of our website or products

  • delays or interruptions in service

  • third-party platform issues

  • shipping or delivery issues

Our total liability shall not exceed the amount paid for the purchased product.

Third-Party Services

Certain features of our store may involve third-party services, including payment processors, fulfillment providers, analytics tools, and shipping carriers.

We are not responsible for the content, policies, or practices of third-party services.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of those changes.